Why not follow up your guests's stay with an automated follow up email thanking them for their business and prompting them to submit a review with a link to your website reviews page and/or a review site such as Trip Advisor.
Self help instructions are available in our knowledgebase - 'create email templates' and 'scheduling email templates' - which you can access at http://help.ibexres.com/category/setup-admin/emails/
If you don't feel confident, or have the time, to set up yourself we can perform this service for you for a small one time fee of $25+GST (if applicable). If you are interested, please contact us at firstname.lastname@example.org or phone +64 4 974 8008.
Ph: +644 974 8008