UX/UI Designer

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We have a new permanent UX/UI Designer position available.

Seekom is a well established SaaS company providing online booking technology solutions for 1,000+ customers in the accommodation industry within New Zealand and overseas. We have a team of 21 staff.

We are located in the central city and have a great work culture with flexible hours. We are entering a new and exciting growth phase not only based on increasing demand for our core product but new opportunities with the development of related products. We also realise the importance of being customer centric and we have a great opportunity to improve our user experience.

Role Responsibilities

This is a new role reporting directly to the Head of Product. You will be responsible for leading the charge from a customer experience perspective. You will work closely with the Head of Product, the Customer Support and the Development teams to re-think our products around our users needs from the ground up. The current platform is web only with the desktop and mobile experiences of equal importance. This is an exciting opportunity to have autonomy and really make a mark transforming our product experience.

Candidate Experience Sought

As someone who inherently strives for excellence in their work and is a strong team player, you’ll naturally bring out the best in everyone in your orbit. In addition, you’ll be able to demonstrate previous experience in:

3+ years designing end to end UX and UI solutions for the web

Prior experience gathering client requirements, analysing and defining the UX vision to meet the needs of the customers.

Working closely with responsive web developers

Designing visualisations illustrations using industry leading tools.

Candidate Skills Sought

Creating wireframes and interactive prototypes to communicate your designs clearly

Carrying out and generating insights from user research

Collaborating with technical people to create intuitive designs within constraints

Carrying out usability testing to validate your designs with a range of users

A strong desire to remain up to date with industry standards and movements in technology

Ability to balance the business needs with those of the customer and end users.

Outcome focussed

Curious, we want people who can question what it will take to create transformational products and services

Understanding of HTML, CSS and JavaScript

Design with other timezones, languages and cultures in mind

Designing experiences that work across multiple browsers & devices

Work collaboratively in an agile scrum team

Excellent English communication skills are a must.

Hours/Days of Work

Full time, 5 days per week (Mon - Fri)

Applicants for this position should have NZ residency or a valid NZ work visa.

You must provide both a CV and cover letter. Your cover letter is expected to give us insight into what unique attributes you can bring to the role and what you are seeking from the role for your development. PDF or open office format format preferred for attachments as we do not use Microsoft office products.

And finally, you must be tolerant of dogs as we have 2 small office dogs!

To apply for the role please complete the form below or visit our TradeMe listing.

Application Form

(we do not use Microsoft so PDF format preferred)

Site Admin | Copyright © Seekom Limited (NZ owned)

Scheduled Maint 19 September 2017

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A scheduled outage of iBex has been arranged for some necessary maintenance to our database. This will take place on Tuesday, 19 September 2017 at 12 noon (NZT).  The planned outage will last for up to 10 minutes.

 

Sales Channel Updates

During this time we will not be updating availability at your connected channels nor will we receive any bookings from them. In most cases we will collect channel bookings subsequent to the outage although there will be some bookings where this is not possible and you will receive email or fax notification about these from the channel. You will need to load these bookings manually into your iBex Property Management System (or your external property management system).

If you have any concerns about double bookings from channels during this period then you may wish to “stop sell” your busiest periods for the duration of the outage. If you are doing this, please ensure that you set your “stop sells” sufficiently in advance of the outage period to enable the updates to be received and processed by the channels before the outage starts.

iBex Integrated CMS Websites

iBex Integrated CMS Websites will not operate during the outage however you can switch your website to maintenance mode so that your websites visitors are not presented with error messages. In maintenance mode you can set alternative contact/booking options during the outage - such as phone and email.

CMSWebsite2Go websites not integrated with iBex systems will not be affected.

PMS Users

We strongly recommend you run Offline Vehicle Registration / Pax Checking app on the Tuesday morning before 12pm to have a backup copy of who is staying at your property. PMS users can access the app by going to: https://ibex.seekom.com/offline-checker#/login

Please click here for detailed instructions and how to use the Search screen.

Note: If you are interested in using this app on a permanent basis to check vehicle registration’s and units/sites on a tablet or smartphone click here for more information

 

 

We sincerely apologise for the inconvenience this may cause you, and will do our best to keep the outage as short as possible. Thank you for your patience.

Site Admin | Copyright © Seekom Limited (NZ owned)

Holiday Parks NZ Awards

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We were delighted to see so many of our customers earn awards at the 2017 Holiday Parks NZ conference:

  • Athenree Hot Springs & Holiday Park
  • Himatangi Beach Holiday Park
  • Wanaka Kiwi Holiday Park & Motels
  • Amber Kiwi Holiday Park
  • Queenstown Lakeview Holiday Park
  • Martinborough TOP 10 Holiday Park

Congratulations to you all.

Click here to read full details.

 

 

Site Admin | Copyright © Seekom Limited (NZ owned)

President’s Award

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Our MD, Simon Casey, is recognised at annual holidayparks New Zealand conference with their President's award in recognition of outstanding service to the holiday park sector.

holiday parks president's award

Site Admin | Copyright © Seekom Limited (NZ owned)

Increase Revenue AND Reduce Costs

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Learn How Dynamic Pricing can increase Revenue and Lower Costs

Effective yield and revenue management is a balancing act for which the aim is to achieve the best possible average daily rate (ADR) and occupancy level by leveraging the opportunity that the current demand presents.

All too often, many accommodation providers race to the finish line to reach 100% occupancy. By shifting the focus from occupancy to revenue, small-to-medium accommodation businesses worldwide have successfully increased their ADR and overall total room revenue, whilst simultaneously reducing costs.

Consider this, a property that reaches a higher occupancy before a competitor will typically sell at a lower rate. Yes, they may have filled more rooms, however based on the same level of demand, that same property could have achieved a higher average rate by only filling to a certain base occupancy level and then increasing the rates for the remaining rooms to achieve the best possible yield. Fewer rooms sold at a higher ADR not only means more total revenue, but less rooms to service, hence reduced costs are also achieved.

Continuously monitoring inventory, demand, and rate strategy requires very special focus. Many commercial Hotel operators have the means to justify a full-time Revenue Manager but for small-to-medium operators, it can be a tricky task.

Rooms Online is in tune with the challenges that many accommodation providers are faced with in the current digital world – whether it’s lack of time to spend navigating the online landscape, simply wanting unbiased honest advice with promotions, or needing assistance with a dynamic pricing strategy. Rooms Online will help increase your exposure through your online channels, and grow your profitability by implementing effective dynamic rates management.

ADR – Average daily rate. Total rooms revenue by number of rooms sold
Dynamic pricing – Being responsive to market needs to maximise your return

Contact the Wellington based Rooms Online team for details and a no obligation chat.

Phone: 0800 676 667 (within NZ)
email: info@roomsonline.co.nz

Site Admin | Copyright © Seekom Limited (NZ owned)