Scheduled Maint 19 September 2017

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A scheduled outage of iBex has been arranged for some necessary maintenance to our database. This will take place on Tuesday, 19 September 2017 at 12 noon (NZT).  The planned outage will last for up to 10 minutes.

 

Sales Channel Updates

During this time we will not be updating availability at your connected channels nor will we receive any bookings from them. In most cases we will collect channel bookings subsequent to the outage although there will be some bookings where this is not possible and you will receive email or fax notification about these from the channel. You will need to load these bookings manually into your iBex Property Management System (or your external property management system).

If you have any concerns about double bookings from channels during this period then you may wish to “stop sell” your busiest periods for the duration of the outage. If you are doing this, please ensure that you set your “stop sells” sufficiently in advance of the outage period to enable the updates to be received and processed by the channels before the outage starts.

iBex Integrated CMS Websites

iBex Integrated CMS Websites will not operate during the outage however you can switch your website to maintenance mode so that your websites visitors are not presented with error messages. In maintenance mode you can set alternative contact/booking options during the outage - such as phone and email.

CMSWebsite2Go websites not integrated with iBex systems will not be affected.

PMS Users

We strongly recommend you run Offline Vehicle Registration / Pax Checking app on the Tuesday morning before 12pm to have a backup copy of who is staying at your property. PMS users can access the app by going to: https://ibex.seekom.com/offline-checker#/login

Please click here for detailed instructions and how to use the Search screen.

Note: If you are interested in using this app on a permanent basis to check vehicle registration’s and units/sites on a tablet or smartphone click here for more information

 

 

We sincerely apologise for the inconvenience this may cause you, and will do our best to keep the outage as short as possible. Thank you for your patience.

Site Admin | Copyright © Seekom Limited (NZ owned)

Holiday Parks NZ Awards

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We were delighted to see so many of our customers earn awards at the 2017 Holiday Parks NZ conference:

  • Athenree Hot Springs & Holiday Park
  • Himatangi Beach Holiday Park
  • Wanaka Kiwi Holiday Park & Motels
  • Amber Kiwi Holiday Park
  • Queenstown Lakeview Holiday Park
  • Martinborough TOP 10 Holiday Park

Congratulations to you all.

Click here to read full details.

 

 

Site Admin | Copyright © Seekom Limited (NZ owned)

President’s Award

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Our MD, Simon Casey, is recognised at annual holidayparks New Zealand conference with their President's award in recognition of outstanding service to the holiday park sector.

holiday parks president's award

Site Admin | Copyright © Seekom Limited (NZ owned)

Increase Revenue AND Reduce Costs

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Learn How Dynamic Pricing can increase Revenue and Lower Costs

Effective yield and revenue management is a balancing act for which the aim is to achieve the best possible average daily rate (ADR) and occupancy level by leveraging the opportunity that the current demand presents.

All too often, many accommodation providers race to the finish line to reach 100% occupancy. By shifting the focus from occupancy to revenue, small-to-medium accommodation businesses worldwide have successfully increased their ADR and overall total room revenue, whilst simultaneously reducing costs.

Consider this, a property that reaches a higher occupancy before a competitor will typically sell at a lower rate. Yes, they may have filled more rooms, however based on the same level of demand, that same property could have achieved a higher average rate by only filling to a certain base occupancy level and then increasing the rates for the remaining rooms to achieve the best possible yield. Fewer rooms sold at a higher ADR not only means more total revenue, but less rooms to service, hence reduced costs are also achieved.

Continuously monitoring inventory, demand, and rate strategy requires very special focus. Many commercial Hotel operators have the means to justify a full-time Revenue Manager but for small-to-medium operators, it can be a tricky task.

Rooms Online is in tune with the challenges that many accommodation providers are faced with in the current digital world – whether it’s lack of time to spend navigating the online landscape, simply wanting unbiased honest advice with promotions, or needing assistance with a dynamic pricing strategy. Rooms Online will help increase your exposure through your online channels, and grow your profitability by implementing effective dynamic rates management.

ADR – Average daily rate. Total rooms revenue by number of rooms sold
Dynamic pricing – Being responsive to market needs to maximise your return

Contact the Wellington based Rooms Online team for details and a no obligation chat.

Phone: 0800 676 667 (within NZ)
email: info@roomsonline.co.nz

Site Admin | Copyright © Seekom Limited (NZ owned)

Scheduled Maint 22 June 2017

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Aa scheduled outage of iBex has been arranged for some necessary maintenance to our database. This will take place on Thursday, 22 June 2017 at 12 noon (NZT).  The planned outage will last for up to 30 minutes.

 

Sales Channel Updates

During this time we will not be updating availability at your connected channels nor will we receive any bookings from them. In most cases we will collect channel bookings subsequent to the outage although there will be some bookings where this is not possible and you will receive email or fax notification about these from the channel. You will need to load these bookings manually into your iBex Property Management System (or your external property management system).

If you have any concerns about double bookings from channels during this period then you may wish to “stop sell” your busiest periods for the duration of the outage. If you are doing this, please ensure that you set your “stop sells” sufficiently in advance of the outage period to enable the updates to be received and processed by the channels before the outage starts.

iBex Integrated CMS Websites

iBex Integrated CMS Websites will not operate during the outage however you can switch your website to maintenance mode so that your websites visitors are not presented with error messages. In maintenance mode you can set alternative contact/booking options during the outage - such as phone and email.

CMSWebsite2Go websites not integrated with iBex systems will not be affected.

PMS Users

We strongly recommend you run Offline Vehicle Registration / Pax Checking app on the Thursday morning before 12pm to have a backup copy of who is staying at your property. PMS users can access the app by going to: https://ibex.seekom.com/offline-checker#/login

Initial Login before 22 June 2017 11:55am: When a you first load the app you will be required to enter your iBex username and password. After this you will be required to enter a pin.

Future Login (during scheduled outage): Next time you go to use the application you will see your name presented on the screen. Clicking on your name will then present the pin entry where all you will need to do is enter your previously saved pin.
Please click here for detailed instructions and how to use the Search screen.

Note: If you are interested in using this app on a permanent basis to check vehicle registration’s and units/sites on a tablet or smartphone click here for more information

 

 

We sincerely apologise for the inconvenience this may cause you, and will do our best to keep the outage as short as possible. Thank you for your patience.

Site Admin | Copyright © Seekom Limited (NZ owned)