Automated Review Prompt

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Why not follow up your guests's stay with an automated follow up email thanking them for their business and prompting them to submit a review with a link to your website reviews page and/or a review site such as Trip Advisor.

automated review prompt

 

 

Self help instructions are available in our knowledgebase - 'create email templates' and 'scheduling email templates' - which you can access at http://help.ibexres.com/category/setup-admin/emails/

If you don't feel confident, or have the time, to set up yourself we can perform this service for you  for a small one time fee of $25+GST (if applicable). If you are interested, please contact us at support@seekom.com or phone +64 4 974 8008.

 

 

Site Admin | Copyright © Seekom Limited (NZ owned)

Congrats Cobden Gardens

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Congratulations to Cobden Gardens on winning the Accommodation Award in Hawke's Bay Tourism Awards this month.

Copy of announcement below:

The entry process was rigorous and included entrants completing a comprehensive questionnaire and presenting their business plan. Entries were then judged by an independent panel made up of Hon. Craig Foss-MP for Tukituki, Wayne Walford-CEO Chamber of Commerce, Liz Read-Managing Director of Consultancy firm Reputation Matters and Katherine Halliday - Business, Marketing and Event Consultant

The judged award categories were Activity & Attraction, Accommodation and Small Business which was a new category introduced this year. A Supreme Award winner was then selected from the 3 category winners.

Back by popular demand was “The People’s Choice” award, sponsored by The Hits Radio Station where members of the public voted for their favourite tourism business. Over 600 people cast votes for 50 of Hawke’s Bay’s tourism businesses.

The awards were led by Hawke’s Bay Tourism in conjunction with its parent group the Hawke’s Bay Tourism Industry Association (HBTIA).

Hawke’s Bay Tourism General Manager Annie Dundas said “We’re delighted to see such great industry engagement and support of each other because it’s important to take time to acknowledge and celebrate local businesses who work so hard to deliver amazing experiences for visitors to Hawke’s Bay. The winners here tonight play a pivotal part in doing that and are well deserving of their accolades.”
RESULTS

2015 People’s Choice Award Winner: Kennedy Park Resort Napier
Sponsored by The Hits Radio Station

2015 Supreme Award Winner: Nimon & Sons
Sponsored by EIT

2015 Accommodation Winner: Cobden Garden Homestay

2015 Activity and Attraction Winner: Nimon & Sons
Sponsored by Hastings District Council

2015 Small Business Award Winner: Hawke’s Bay Express
Sponsored by Napier City Council

Site Admin | Copyright © Seekom Limited (NZ owned)

Client Side Website Protection Update

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We have recently been experiencing intermittent '500' errors on random websites which has been tracked to our current client side protection software - iThemes Security Pro. The errors have been randomly occurring when the .htaccess file is updated with black list entries, as happens frequently .

We have sourced an alternative software (Simple Securtry Firewall) which will continue to provide the same protection but doesn't write to .htaccess for black list management. We will be progressively switching out the software, following which you will see a new menu group - Simple Firewall. We recommend you don't adjust settings without checking with us as you could either end up locking yourself out or worse - allowing the 'baddies' in.

If you wish to read more about the features provided by Simple Security Firewall at https://wordpress.org/plugins/wp-simple-firewall/

We continue to also provide server side protection and malware scanning.

Site Admin | Copyright © Seekom Limited (NZ owned)

Seekom Experienced Minders

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Craig & Helena StratfordWhen was the last time you had a stress free holiday, not worrying about what was happening back at home? When you are a small to medium sized accommodation business, one of the greatest challenges is finding relief managers who understand your business and more importantly your guests.

We’d like to introduce Craig and Helena Stratford who are experienced Seekom users and award winning industry hosts who might just help your holiday dream become a reality. Check them and their availability on their website here www.stratties.co.nz.

 

Site Admin | Copyright © Seekom Limited (NZ owned)

Upsell Extras w/o Accommodation

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Are you a booking agent for local attractions? Do you sell merchandise? If so, wouldn't be great to increase your online sales of these items independent of accommodation bookings. Well - now you can. Vist http://demo.ibexplus.com/attractions to see an example.

Contact Seekom Support at http://web.seekom.com/contact/ to find out more and / or sign up.

Site Admin | Copyright © Seekom Limited (NZ owned)