Congratulations Rayma

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We congratulate Rayma from Cobden Gardens (a long time Seekom user) on her recent election to presisent of the Bed and Breakfast Association of New Zealand.

Site Admin | Copyright © Seekom Limited (NZ owned)

Anzac Day Support 2017

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In observance of Anzac Day on Tuesday 25 April 2017 Seekom's offices will be closed.

Any email support requests submitted on these dates will be responded to on the next working day.

Any non-emergency issues should be submitted by email to support@seekom.com and will be responded to during our next business day.

You are also more than welcome to use our help documentation to see if your answer is in there.

If you are having trouble logging in, please try the ‘Forgot Password’ link found on the login page.

If you are having issues with 3rd party interfaces (eg: Sales Channels, Callista, Motel Mate, Phone Control), please contact the Service Provider directly.

For more information on our Support Team's Standard Business Hours and emergency after hours contact please click here.

Site Admin | Copyright © Seekom Limited (NZ owned)

Upcoming webinars

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We have a number of webinars scheduled which are free to 'attend.'

Topics covered include:

  • PMS Overview (for those considering upgrade)
  • Dynamic Pricing
  • Xero Interface
  • Hints & Tips
  • Express Check-in
  • Vault Express
  • Offline Operation

Click here to find out more and/or register your attendance.

Site Admin | Copyright © Seekom Limited (NZ owned)

Price Review 2017

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We are undertaking a challenging number of enhancements and innovations to ensure that iBex remains the best value for money property management, channel management and online booking system available.  We are proud to remain significantly lower priced than most of our competitors that offer similar functionality. However we cannot continue to meet this challenge without an increase in resources and this cannot be met by new sales alone.  We therefore need to lift our lease by 7% from 15 May 2017.

The increase will apply only to the base fee (i.e. excludes add-on options) of those on all our pricing plans with the exception of the iBex Enterprise plan.

It will apply to invoices raised on or after 15 May 2017.

Site Admin | Copyright © Seekom Limited (NZ owned)

Easter Support 2017

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In observance of Easter Seekom’s office will be closed on Friday 14 April 2017 and Monday 17 April 2017.

Any email support requests submitted on these dates will be responded to on the next working day.

Any non-emergency issues should be submitted by email to support@seekom.com and will be responded to during our next business day.

You are also more than welcome to use our help documentation to see if your answer is in there.

If you are having trouble logging in, please try the ‘Forgot Password’ link found on the login page.

If you are having issues with 3rd party interfaces (eg: Sales Channels, Callista, Motel Mate, Phone Control), please contact the Service Provider directly.

For more information on our Support Team's Standard Business Hours and emergency after hours contact please click here.

Site Admin | Copyright © Seekom Limited (NZ owned)