Waitangi Day

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6  February is a public holiday in New Zealand in observance of Waitangi Day and as a result Seekom's offices will be closed.

Any non-emergency issues should be submitted by email to support@seekom.com and will be responded to during our next business day.

You are also more than welcome to use our help documentation to see if your answer is in there.

If you are having issues with 3rd party interfaces (eg: Sales Channels, Callista, Motel Mate, Phone Control), please contact the Service Provider directly.

For more information on our Support Team's Standard Business Hours and emergency after hours contact please click here.

Site Admin | Copyright © Seekom Limited (NZ owned)

We have moved

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We have completed our move to L2, 18-24 Allen St, Wellington – pop in and see us there.

Click here to view premises photos on facebook.

Site Admin | Copyright © Seekom Limited (NZ owned)

Xmas Hours / Support

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Please note our amended office hours over the festive season:

Sunday 25 December – Closed
Monday 26 December – Closed
Tuesday 27 December – Closed
Wednesday 28 December – 9am – 5.30pm
Thursday 29 December: 9am – 3.00pm *
Friday 30 December: 9am – 5.30pm (* email only – see below)
Saturday 31 December: 10am – 4pm (* email support only – see below)

Sunday 1 January – Closed
Monday 2 January – Closed
Tuesday 3 January – Closed
Wednesday 4 January – normal business hours resume

 

* Please note on 30/31 December we are relocating premises. We will close early on 29 December to complete pack up. On 30 and 31 December our support staff will be working remotely and therefore support requests must be submitted by email over this period.

Any non-emergency issues should be submitted by email to support@seekom.com and will be responded to during our next business day.

You are also more than welcome to use our help documentation to see if your answer is in there.

If you are having issues with 3rd party interfaces (eg: Sales Channels, Callista, Motel Mate, Phone Control), please contact the Service Provider directly.

For more information on our Support Team’s Standard Business Hours and emergency after hours contact please click here.

Site Admin | Copyright © Seekom Limited (NZ owned)

Travelbug / BookIt Sold

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TradeMe has sold accommodation website Travelbug and online booking engine BookIt to Hamilton-based Travel Booking Services 2016 (TBS).

Click here to read the full article on Stuff.

Site Admin | Copyright © Seekom Limited (NZ owned)

We’re Moving

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As a result of the recent earthquakes experienced (upper South Island of New Zealand and surrounding areas) our building is to be vacated to undertake strengthening work and we have had to locate alternative premises.

On 30 December we will relocate to Level 2, 18 Allen Street, Wellington - our postal (PO Box) address will not change as our new premises are only 100m from our current location.

We will advise arrangements for support over our moving date 29/30 December and aim to maintain access to support with as minimal disruption as possible.

Site Admin | Copyright © Seekom Limited (NZ owned)