Follow the instructions below to charge a cancellation or no-show fee.
It assumed you are logged in to Seekom iBex.
Applicable to Accommodation PMS plan only.
|Access the booking and if you haven’t already done so, cancel the booking in edit mode.|
|Click Edit button (adjacent to cancelled room).|
|Click Extras button (bottom of screen).|
|4||Select your extra used for cancellation fees.
Note: A hidden extra is required – click here for instructions to set up if required.
|5||At field Act Rate, enter amount to be charged.|
|6||Update further extra detail fields as required.|
|7||Click Save button.|
|8||Click Back button.|
|9||Click Back button (again).|
|10||You can now email booking receipt and/or create an email an invoice showing cancellation charge.|