iBex Tours – Features
The major features of iBex Tours are listed below:
Sell Options
- Instant confirmation, on request, enquiry or stop sell
- On request thresholds (switches to on request below a set level of availability)
- On request lead times (release back)
- Vary sell options by day of week
- Vary by sell options by season
- Multi currency supported
Website Booking Screens
- Selection of booking widgets to launch booking screens within website
- Multi tour availability search (if applicable)
- Show availability in calendar style or by date range
- Optional Extras screen to allow for up-selling (eg. pick-ups, T-Shirts, etc)
- Optional “Remember Me” feature for repeat bookings
- Booking screens available in resizeable iframes to seamlessly fit into almost any existing website
- Links to a selection of payment gateways for real time payment processing
- Choice of themes and styles
- Set optional / mandatory fields in booking screens
- Add custom fields
- Opt in newsletter option for marketing
- Embed tracker code (eg. Google AdWords)
- Track ‘How Found’
- Creates professional booking acknowledgement on completion of booking that can be printed at the time of booking and will also be emailed to customer
- Option to provide a “printer friendly” tour brochure
Deposits/Payments
- Deposit options: % or fixed fee
- Variable deposit based on lead time or package chosen
- Interface to payment gateway (PayPal, Payment Express, SagePay)
- Secure retrieval of credit card details
Rates
- Vary prices by No of passengers
- Vary prices by passenger type
- Group discounts
- Unlimited seasons
- Vary prices by day of week
- Daily rate or fixed rate
- Can cater for tour rate, per passenger rate, seasonal rates, weekday/weekend rates and package rates (eg. combos, inclusions, etc)
- Set rate for a minimum to maximum number of passengers
- Define and display multiple rate options for each tour
- Simultaneously offer normal & package rates
- Earlybird and lastminute rates
Optional Extras
- Setup optional unlimited extras categories (eg. transport, souvenirs, etc)
- Show/hide extras based on tour or package chosen
- Set as optional, mandatory, included or excluded depending on selection
- Vary prices by No of items selected
- Vouchering for external suppliers eg. shuttle operators)
Channel Management
- Distribute changes in inventory and rates automatically to pre-registered sales channels
- Set safety thresholds to minimise double booking risk
- Manage sales channels via user groups
- Set varying availability & rates by user group
Agents
- Register own agents or VIP users
- Set special rates for agents and users
- Set payment rules (eg. credit card required or chargeback option)
- Provide registered agents/users login access to view their bookings only
Customer database
- ‘Remember Me’ facility to pre-load details for repeat bookings
- Maintain history of customers
- Customer alert facility
- Customer merge
- Export facility for marketing
Administration
- Enter & edit back screen bookings
- Enter group bookings
- Cancel bookings
- Bookings can be searched and retrieved based on reference number, customer name, status, sales date range, departure date range and by supplier
- Search results may be exported
- Enter payments
- Configure automated email notifications
- Amend standard email text (pending)
- Email from a booking
- Track all emails on an email log
- Securely obtain credit card details
- Convert enquiries to bookings
- Exchange rate table
User Accounts
- Supports unlimited user login accounts for staff or agents
- Limit agent login to view their bookings only
- Set staff accounts with full or limited priviledges
Manage Tour Categories
- Manage category description & images (eg, Walking Tours, Adventure Tours, etc)
- Load map image or Google (or other online) map link
Manage Tours
- Manage tour descriptions, images and instructions
Vouchers
- Ability to create multiple vouchers for 3rd party extras suppliers( eg. shuttle operators)
- Include customisable message and instructions on voucher
- Voucher can be emailed
Reports (exportable to csv)
- Passenger Manifest
- Booked Extras
- Email Log
- Sales
- More …
