iBex Wholesale – Features
The major features of iBex Wholesale are listed below:
Single or Multi Mode
- Single mode for accommodation or tour consolidators
- Optional multi mode option allows selling of both accommodation and tours
Sell Options
- Instant confirmation, on request, enquiry or stop sell
- On request thresholds (switches to on request below a set level of availability)
- On request lead times (release back)
- Vary sell options by day of week
- Vary by sell options by season
- Close dates for check in / out (eg. Christmas Day)
- Multi currency supported
Itinerary or Multi Property/Tour Bookings
- Optional itinerary module allows multiple properties and/or tours to be booked in a single sale transaction
Region / Location Management
- Define your own regions and locations for properties/tours
- Set META tags for regions and locations for search engine optimisation
Website Booking Screens
- Selection of booking widgets to launch booking screens within your website
- Multi property / tour availability search
- Search by country, region, location
- Search by category (eg. room type/facilities, property type/facilities, etc)
- Search results displayed by availability, then price
- Show availability in calendar style or by date range
- Optional extras screen to allow for up-selling( eg. transfers, souvenirs, etc)
- Set featured properties / tours
- Booking screens available in resizeable iframes to seamlessly fit into almost any existing website
- Link to a selection of payment gateways for real time payment processing
- Choice of booking screen themes and styles
- Set optional / mandatory fields in booking screens
- Add custom fields
- Opt in newsletter option for marketing
- Embed tracker code (eg. Google AdWords)
- Track ‘How Found’
Category Management
- Define custom categories (eg. Family Friendly, Ski Packages, WiFi available, swimming pool etc) for search filtering
- Properties / tours can be linked to more than one category
Deposits/Payments
- Deposit options: %, No of nights or fixed fee
- Variable deposit based on lead time or package chosen
- Interface to payment gateway (PayPal, DPS, SagePay)
- Secure retrieval of credit card details
Rates
- Vary prices by No of guests / passengers
- Vary prices by guest / passenger type
- Unlimited seasons
- Vary prices by day of week
- Daily rate or fixed rate
- Can cater for room/tour rate, per guest / passenger rate, rate based on length of stay, seasonal rates, weekday / weekend rates and package rates (eg. stay 5 nights, pay for 4)
- Set rates set for minimum to maximum number of guests / passengers
- Define and display multiple rate options for each room / tour type
- Set minimum stays by season
- Dynamically offer varied prices for longer stays
- Simultaneously offer nightly & package rates
- Offer early-bird and last-minute rates
Optional Extras
- Setup optional unlimited extras categories (eg. tours, meals, transport, etc)
- Hide / show extras based on region, location or property / tour chosen
- Set as optional, mandatory, included or excluded depending on selection
- Vary prices by duration
- Vary prices by No of items selected
- Vouchering for external suppliers (eg. shuttle operators)
Channel Management
- Distribute to over 35 pre-registered sales channels (incl Wotif, Booking.com, Expedia etc
- Set safety thresholds to minimise double booking risk
- Manage sales channels via user groups
- Set different rates by user group
Agents
- Register own agents or VIP users
- Set special rates for agents and users
- Set payment rules (eg. credit card required or chargeback option)
- Provide registered agents/users individual login access to view their bookings
Supplier Manager
- Register suppliers (accommodation, tours)
- Provide suppliers individual logins to update their property/tour details
- Two levels of supplier – full supplier or limited supplier
- Receive dynamic inventory and rates from supported channel managers.
Customer Database
- ‘Remember Me’ facility to pre-load details for repeat bookings
- Maintain history of customers
- Customer alert facility
- Customer merge
- Export facility for marketing
Administration
- Enter back screen bookings
- Enter group bookings
- Supports split date bookings
- Searched and retrieve bookings based on reference number, customer name, status, sale dates, arrival dates and by supplier
- Search results may be exported
- Edit bookings
- Cancel bookings
- Enter payments
- Issue invoices
- Configure automated email notifications
- Amend standard email text (pending)
- Email from a booking
- Track all emails in email log
- Securely obtain credit card details
- Convert enquiries to bookings
- Exchange rate table
User Accounts
- Supports unlimited user login accounts for staff, agents or suppliers
- Limit agent login to view only their bookings
- Limit suppliers login to view only their details
- Set staff accounts with full or limited privileges
Property/Tour Details
- Property / tour descriptions & images
- Load map image or Google (or other online) map link
- Property / tour brochures
Room Types/Tour Options
- Room Type or Tour Option description & image
- Sell multiple rooms & types per booking
- Part day hire (pending)
Vouchering
- Ability to create multiple vouchers for accommodation/tour operators and 3rd party extras suppliers (eg. shuttle operators)
- Include customisable message and instructions on voucher
- Voucher can be emailed
Reports (all exportable)
- Arrivals / departures
- Booking status
- Booked extras
- Email log
- Extras list
- Guest list
- Guest statistics
- Invoice / debtors
- Property statistics
- Payments
- Vouchers
- Pax Manifest for Tour operators
