Xmas Hours / Support
- 24 Dec 2016
Please note our amended office hours over the festive season:
Sunday 25 December – Closed
Monday 26 December – Closed
Tuesday 27 December – Closed
Wednesday 28 December – 9am – 5.30pm
Thursday 29 December: 9am – 3.00pm *
Friday 30 December: 9am – 5.30pm (* email only – see below)
Saturday 31 December: 10am – 4pm (* emails upport only – see below)
Sunday 1 January – Closed
Monday 2 January – Closed
Tuesday 3 January – Closed
Wednesday 4 January – normal business hours resume
* Please note on 30/31 December we are relocating premises. We will close early on 29 December to complete pack up. On 30 and 31 December our support staff will be working remotely and therefore support requests must be submitted by email over this period.
Any non-emergency issues should be submitted by email to firstname.lastname@example.org and will be responded to during our next business day.
You are also more than welcome to use our help documentation to see if your answer is in there.
If you are having issues with 3rd party interfaces (eg: Sales Channels, Callista, Motel Mate, Phone Control), please contact the Service Provider directly.
For more information on our Support Team’s Standard Business Hours and emergency after hours contact please click here.