Online Bookings & Hotel Management Systems

Motels, Hotels, B&B and Holiday Parks

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Who are Seekom?

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We provide wholly cloud based systems on a leased software as a service model (SAAS).

 

Our online booking system range includes full property management, website booking screens, sales channel manager, and secure credit card storage and payment processing. We also provide self managed (CMS) websites. You can elect to take on all or part of any of our solutions.

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Cloud Based

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All our iBex products are totally cloud based.

 

There is no software to install and you can access your systems from any internet connected device anywhere in the world 24/7.

 

Safe & Secure

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Established in 2002, we operate multiple servers across two data centres. We take the backup headache away from you.

 

Our iBex Vault (credit card storage) is PCI certified and booking screens are secure.

Highly Scalable

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Our customers range in size of operation from small B&Bs through to motels, hotels and holiday Parks exceeding 800 units.

 

Whatever the size of your establishment, Seekom can accommodate your needs.

Superior Support

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Support is included free of charge 6 days per week  during business hours (NZ).

 

Premium and 24/7 support plans are available.

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Hotel & Motel Systems

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Our iBex products are all fully cloud based (operated fully online – no software to install) and include:

  • Hotel Management Systems
  • Venue Hire Managment Systems
  • Accommodation Consolidator Management Systems
  • Secure Website Booking Screens
  • Sales Channel Manager
  • Self Service Check-In Kiosks
  • Hosted Content Managed Websites

Fully Cloud Based

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The benefits of our cloud based software as a service are:

  • No capital outlay
  • No software to install
  • You retain ownership of your data - export as required
  • We take care of backups for you
  • 6-day support (Monday through Saturday) provided from NZ
  • Access your system 24/7 from any internet connected device
  • Regular updates - you are always on the latest version each time you log in
  • No long term commitment - cancellation notice is current invoice term (monthly, quarterly or annual)
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Superior Support

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All our products include online help documentation and unlimited email support free of charge.

 

Assistance is provided during standard business hours and is processed in order of receipt with an initial response being provided within 2 hours.

 

If you would prefer to speak to a support consultant, please mention this in your email and a consultant will call you back once they get to your issue.

Web Design

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Our hosted websites are all developed using the well known and supported platform of WordPress with the addition an easy to operate visual page builder.  We provide comprehensive help documentation and videos along with ongoing support.

 

Self manage your website content with assistance from us or opt for our fully managed plan where we perform all content updates and SEO optimisation for you.

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Our People

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With a team of 24 - and our two office dogs, we have the skills, experience and qualifications to provide the solutions your business or organisation needs.

 

Contact us here to begin your journey forward with Seekom today.

Testimonials

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I really appreciate being with Seekom, they are always looking for ways to improve.


Janet | The Factory

Just to let you know that bikes work superbly in Seekom. We’ve had our first booking, and if anyone in the Wairarapa via Destination Wairarapa books accommodation, they are offered bikes too.

Brilliant. I have to get some tandems now. Cheers and thanks for everyone’s help.

Frank | Martinborough Top 10 Holiday Park

We’d never had online bookings until iBex but it’s proven to be very easy to use for ourselves and our guests. It consistently delivers significant volumes of new business from the web without any great effort on our part.

 

Kim Chalkey | Stratton House Hotel

I am e-mailing because I wanted to let you know just how FANTASTIC the support team at SEEKOM have been to me in setting up and getting to know a new system. I have rung you HEAPS to get help, and every time you guys have been so happy to help. It just doesn’t happen that much these days. Once you have purchased something, the back up support is so often begrudgingly given.

Thanks, I really feel like I am part of a team that cares, and have not been left to ‘work it out myself’.

 

Jo | Pukenui Holiday Park

Have just been reading some of the testimonials that you guys have received and seeing we have been using this system for just over 12 months now should pass on what a neat one it is.  There is nothing really hard to it, once you get the explanation on how things work and the other important scenarios the back-up is always there – only a email or phone call away.

Thank you team for all your hard work over the past 12 months, it has been really appreciated.

Pat | Copperfield Seaside Motel

I remember being really nervous about the whole changeover and thinking OMG will I ever get these entered and a) double up bookings or worse b) not enter something at all. You said not to be nervous that you were there to help me through and true to word it was great. I also found it quite simple to do and change over.

I love the system and am looking forward to new changes as they come through, it is so good to see something grow into a system that suits all needs and requirements.

The fact that Seekom asks for ideas to be put forward and grow it for the users who are on it 24/7 I think is absolutely wonderful.

 

Cathy | Village Lake Apartments

We are loving being on the Seekom iBex booking system – it is very effective with managing our channels, etc. We find it helps us to run an efficient business and your customer support service is great!

We will highly recommend you to other accommodation around our region as your system and staff are outstanding!

 

Leanne | Kingston Holiday Park

Brilliant service, does the job and discount for paying for a full year. Great team of people here and love the product.

Lisa | Magpie Hawkes Bay Motel

Seekom is the best and as for the staff they are out of this world.  Keep up the good work.

I will let you into a secret, if anyone asks me what system to go to, I always say Seekom and that there is no one better.

 

Pat | Spinnaker Motel

The iBex PMS program is much more user friendly than other programs we have worked with and looked at. The payments system is very flexible allowing all types of corrections – its great!

Ross | Hostal Sunny Days

I just wanted to say I love how professional you guys are and how sharp your product is. I especially like your new booking engine that I have on my website.

MJ | Explorer Motel & Apartments

Thanks to all at Seekom. We are delighted with our new web site.

Rosemary and Stephen | Murchison Lodge

 

The other day, we were wondering how long we’ve had Seekom as our PMS. Six years and counting!

I can not tell you how easy it has made running Abbotsford. I won’t say set and forget but pretty close.

We find it so easy to use and teach to our people. The same can’t be said for the other PMS’s we used before.

And the updates are very timely and measured so you are not having to spend hours learning a whole new system.

Well done and our sincere thanks for making a real difference to our lives and business.

 

Julian & Jane | Abbotsford Country House

The new interface between Seekom & Payment Express is seamless. It has made charging credit cards as easy as a click of a button. It takes us a fraction of the time to charge a card, it is totally secure and it is so much easier to now take payments over the phone. Thanks team Seekom, this is a great example of how well systems can work together to make our day to day work easier!

Andrea | Wanaka Kiwi Holiday Park

The team at Seekom are a huge support to our growing business, and have been from the start. No matter who answers the phone, or replies to an email, we’re always assured of friendly and professional assistance. Their system is user-friendly and has many wonderful features including all the reports any accommodation business could need.

Jody Sharrat | Director of Operations | Rooms Online

 

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