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We are growing and have a new full time position available in our Support Team.

We are a Wellington based tourism technology company providing online booking and sales channel management solutions to tourism operators worldwide. We are located in funky New York loft style premises in the midst of great shopping, bars & restaurants.

We are a small team who like to work hard and play hard.

Role Responsibilities

Set up client accounts

Provide training to clients
Provide support to clients
Provide advice to clients on working with sales agents
Provide advice to clients on yield management/marketing
Travel to assist sales staff at road shows and expos

Candidate Attributes/Skills Sought

Good communication skills and customer empathy

Good decision making skills and personal accountability

Computer literate – savvy web user

Online booking technology and/or travel industry experience would be an advantage

Manage your own activities without the need for continued supervision

Work well under pressure

Be self motivated and team orientated

Able to review and critique your own performance for continued improvement

With a growing base of mandarin speaking customers your ability to speak this language would be beneficial.

Hours/Days of Work

5 days per week (including weekends by roster - no more than 1 in 3)
Monday through Friday: 9am to 5.30pm
Weekend hours: 10am to 4pm

Applicants for this position must have NZ residency or a valid NZ work visa.

You must provide both a CV and cover letter. Your cover letter is expected to give us insight into what unique attributes you can bring to the role and what you are seeking from the role for your development. PDF or open office format format preferred for attachments as we do not use Microsoft office products.

And finally, you must like dogs as we have 2 small office dogs!

To apply for the role please complete the form below or visit our TradeMe listing.

Application Form

(we do not use Microsoft so PDF format preferred)

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Ph: +644 974 8008

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